Privacy Policy

VapeCycle is powered by Collect and Recycle, and is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or engage with our services.

Who We Are

VapeCycle provides vape recycling and disposal services to businesses across the UK. For the purposes of data protection law, we are the “data controller” of the personal information you provide to us.

What Information We Collect

We may collect and process the following types of personal data:

Contact details (such as name, email address, phone number, and company name)
Business information relevant to service enquiries
Information provided through contact forms or quote requests
Website usage data (such as IP address, browser type, and pages visited)

We only collect information that is necessary to provide our services or improve your experience.

How We Use Your Information

We use your information to:

Respond to enquiries and provide quotes
Deliver our services, including arranging collections and support
Communicate with you about your account or service
Improve our website and services
Comply with legal and regulatory obligations

We will only use your data where we have a lawful basis to do so, such as fulfilling a contract, complying with legal obligations, or where you have given consent.

Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

Trusted service providers and partners who support our operations (e.g. logistics or IT providers)
Regulatory authorities or legal bodies where required by law

All third parties are required to respect the security of your data and process it in accordance with the law.

Data Storage and Security

We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. Your data is stored securely and only retained for as long as necessary to fulfil the purposes outlined in this policy.

Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data where appropriate
Object to or restrict certain types of processing
Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies to improve user experience and analyse website traffic. You can control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party sites, and we encourage you to read their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we recommend reviewing it periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: recycle@collectandrecycle.com
Phone: 0845 366 9306
Head Office: 400 Pavilion Drive, Northampton, NN4 7PA, UK Depot: Unit 3, Ringtail Place, Burscough Industrial Estate, Burscough, L40 8LA

This Privacy Policy is intended to comply with applicable UK data protection laws, including the UK GDPR and the Data Protection Act 2018.